Ilse's arts and trinkets

Return Policy

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then receive the full order amount back, excluding shipping costs. The costs for return shipping from your address to the webshop are at your own expense. The product may be inspected as you would in a store. In the event of damage or excessive use, we may charge a reduction in value.

To register a return, you can contact us via:
updates@ilses-arts-and-trinkets.com

We will refund the order amount due within 14 days of receiving your return, provided the product has been received back in good order.